How to Choose the Right Wig or Hair Piece When You Live in a Remote Part of New Zealand

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Living in a small town or remote rural area can be peaceful and beautiful, but it can also make accessing specialist services, such as wig fitting or hair topper consultations, feel impossible. If you're looking for a wig in New Zealand, whether its Auckland or Kerikeri, or a hair piece in Blenheim, but can't make it into a city studio, I'm here to tell you: you absolutely can still get a custom, natural-looking solution, without ever stepping foot in-store.

At Custom Hair Company, we proudly help clients all over New Zealand, from the top of the North Island to the bottom of the South, find their perfect hair solution, no matter where they live.

Virtual Wig Consultations: Personalised Service, Wherever You Are

With over 20 years of experience and a studio based in Hamilton, I've worked with clients from all walks of life, including many who live hours away or can't visit in person for health, mobility, or privacy reasons.

That's why we offer virtual wig consultations via video call. It's simple, discreet, and designed around your needs. We'll chat about your lifestyle, hair loss journey, colour and texture preferences, and any inspiration photos you may have. I can walk you through your options, show you pieces in real time, and even take custom measurements if needed.

No travel. No stress. Just expert advice from someone who genuinely cares.

Custom Hair Company Hamilton inside the studio

Custom Hair Systems for Women, Men and Children

Everyone's hair journey is different. Whether you're navigating temporary hair loss due to chemotherapy, living with alopecia, noticing gradual thinning with age, or managing a medical condition like trichotillomania, you deserve a hair solution that restores your confidence and feels like you.

At Custom Hair Company, we specialise in natural-looking, custom-fit human hair systems that cater to all ages and stages of hair loss. Every piece we make is crafted with care, compassion, and precision, because we understand how personal this journey can be.

Here's a closer look at what we offer:

Human Hair Wigs

Our premium-quality human hair wigs are made from 100% real human hair, which means they look, feel, and move just like natural hair. These can be fully customised to suit your preferred colour, style, length, and density. Choose from lace front, full lace, or silk top cap constructions for a flawless finish. Our wigs are lightweight, breathable, and built for everyday comfort, whether you wear them full-time or just on special occasions.

Hair Toppers

Ideal for those experiencing thinning at the crown or part line, our human hair toppers blend seamlessly into your natural hair to provide instant volume and coverage. They're especially popular with women in the early to mid-stages of hair loss and are available in a range of sizes and base types to suit different needs. We can trim and colour-match your hair topper, so it looks like it's growing straight out of your scalp.

Clip-In Hair Pieces and Patches

These are a great non-permanent option for adding fullness to a particular area or disguising patchy hair loss. Lightweight and easy to apply, they're perfect for clients who want something simple and flexible. Whether you're attending a special event or just want a confidence boost during the work week, these pieces are as convenient as they are natural-looking.

Skin/Hair Patches

Our undetectable skin patches are designed for clients who need a secure, durable solution for partial or complete bald spots. These patches adhere directly to the skin using medical-grade adhesives and are virtually invisible to the eye. They're ideal for active lifestyles, whether you're working out, chasing kids, or working in high-humidity environments, and can be worn long-term with the right care.

We work with women, men, and children of all backgrounds and hair types. From full wigs for teenage clients navigating medical hair loss, to subtle patches for men with receding hairlines, to discreet toppers for mums who've noticed postpartum thinning, whatever your story, we're here to help you find the right fit.

And because we hold one of the largest ranges of human hair systems in stock in New Zealand, there's no need to wait months for an overseas order. Once we've found the right piece for you, we can often customise and ship it within days, so you can start feeling like yourself again, faster.

woman purchasing something online

How Do I Order a Wig Online in New Zealand?

If you're wondering how it all works when you need a wig in Auckland, or Christchurch, or even Stewart Island, here's our simple step-by-step process:

  1. Book a virtual consultation with me so I can understand exactly what you're looking for.
  2. We discuss options based on your needs, I'll show you styles, colours, cap types, and answer any questions.
  3. I can customise your piece or help you choose a ready-to-wear option from our stock.
  4. We deliver directly to your door, beautifully boxed and ready to wear, with aftercare support just a phone call away.

You can also send photos, take video measurements with my guidance, and we'll make sure your piece fits you comfortably and securely.

Just because you can't make it into a studio doesn't mean you have to compromise on the quality, comfort, or personalisation of your hair system. In fact, at Custom Hair Company, I work with remote clients across New Zealand every day, helping them choose and customise the perfect piece from the comfort of their own home.

If you're exploring wigs, hair toppers, or patches from a distance, here are some of the key things we'll consider during your virtual consultation:

1. Your Daily Routine

Do you need something low-maintenance that you can quickly pop on in the morning and head out the door? Or are you comfortable with styling and care routines that might include washing, heat styling, or reapplying adhesive?

We'll discuss your lifestyle in detail, whether you're a busy parent, an on-the-go professional, or someone who prefers a more polished daily look, so I can recommend a piece that complements how you live. Some wigs are wash-and-wear ready, while others offer more styling versatility for those who enjoy changing up their look.

2. Coverage Needs

Understanding the type and extent of hair loss is essential. Are you dealing with complete hair loss, thinning around the crown, patchy spots, or recession near the hairline?

  • Wigs offer full coverage and are ideal for those experiencing total or advanced hair loss.
  • Hair toppers provide targeted coverage and blend with your natural hair, perfect for crown or part-line thinning.
  • Clip-in patches or skin hair pieces are great for small, localised areas of thinning or baldness.

During your consultation, I'll help you pinpoint what you need and explain the pros and cons of each option so that you can feel confident in your decision.

3. Colour Matching

One of the biggest concerns clients have when ordering remotely is whether the colour will match their natural hair. I totally understand, it's a valid worry!

The good news is: colour matching can be incredibly accurate with the right guidance. I'll ask for a few photos of your hair in natural light, and we can even video chat to review tones together. Whether you want to match your exact colour, blend with your roots, or try something completely new, I've got the experience and trained eye to help you get it just right.

We also offer custom colour blending, root shadowing, and highlights if you're after a more dimensional or studio -finished look.

hair being coloured in foils

4. Hair Type and Texture

Not all hair is created equal; some of us have fine, silky strands, others have thick waves or tight curls. That's why we take extra care to match not only the look of your bio hair, but also the feel.

Our range includes:

  • Straight, wavy, and curly textures
  • Fine and medium-density hair
  • European, Remy, and other premium human hair types

We'll also discuss whether you'd like a naturally blended look with your own hair (ideal for toppers and patches), or a complete transformation with a full wig.

5. Cap Construction and Comfort

The cap is the foundation of your wig or hair topper; it's what determines how comfortable and secure your piece feels throughout the day. This is especially important if you're dealing with:

  • Medical hair loss (e.g., chemotherapy, alopecia)
  • A sensitive scalp
  • A physically active lifestyle
  • Hot or humid weather conditions

We offer a range of lightweight, breathable cap constructions, including:

  • Lace fronts for a natural-looking hairline
  • Silk tops that mimic scalp realism
  • Skin base patches that adhere invisibly to bare skin

Each option has its own advantages, and I'll walk you through them during your consultation to ensure your piece is as comfortable as it is beautiful.

Whether you're a first-time wig wearer or upgrading to a more personalised solution, I'll guide you every step of the way. My goal is to make choosing your new hair feel empowering, not overwhelming, no matter how far away you live from Hamilton.

wigs on mannequins in wig salon

You Don't Have to Live Nearby to Get Great Hair

Distance should never be a barrier to feeling confident and comfortable in your own hair. Whether you're in a tiny coastal town, a farm hours from the nearest city, or simply prefer the privacy of your own home, I'm 'Hair to Help.'

With expert advice, high-quality human hair solutions, and personalised support from start to finish, Custom Hair Company makes it easy for you to look and feel like yourself again, no matter where in New Zealand you live.

Ready to Chat?

Book a virtual consultation today, and let's find the perfect custom wig, hair topper, or patch just for you. I'm here to make the process easy, supportive, and stress-free, wherever you are.

Contact us now at Custom Hair Company. Ph: 07 929 1258

At Custom Hair Company, we create personalised human hair wigs, hair toppers, hair pieces, and hair patch solutions for women, men, and children across New Zealand. With the most extensive range of stock on hand, we offer fast turnaround times and expert service you can rely on. Based in Hamilton and backed by over 20 years of experience, we are 'Hair to Help' with natural-looking, custom-fit hair systems crafted with care, compassion, and precision.
07 929 1258
56 Pembroke Street 

Hamilton 3204 

New Zealand
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