
You may be eligible if:
Hair loss may be temporary or permanent. Eligibility and entitlement periods differ depending on your age and whether your hair loss is expected to be temporary or permanent.
Not sure whether you qualify? Speak with your GP or specialist, or contact our team and we will explain the usual process.
1. Speak with your GP or medical specialist
Your doctor or specialist will assess your eligibility and provide the medical certificate required for your claim.
2. Book a private consultation
Meet with our experienced team online or at our Hamilton studio. We will discuss your hair loss, preferred style, comfort requirements, budget and available subsidy.
3. Choose your wig or hairpiece
We will help you compare suitable wigs, toppers, hairpieces or hair systems and find an option that feels comfortable and natural.
4. Submit your subsidy claim
Once you have selected your solution, we can help submit the claim on your behalf. You may also choose to lodge the claim yourself.
5. Pay any remaining balance
Where the cost is higher than your available entitlement, you will only need to pay the remaining balance.

The Health New Zealand wig and hairpiece subsidy helps eligible New Zealanders cover some or all of the cost of a wig, hairpiece or related headwear.
The subsidy may be available when hair loss is caused by a medical condition or treatment, including chemotherapy, alopecia and certain scalp conditions.
Depending on your needs, your subsidy may be used towards an appropriate:
At Custom Hair Company, we will explain the available options clearly and help you find a solution that looks natural, feels comfortable and reflects how you want to look.
| Category | Entitlement (Inc GST) | Period | Additional Information |
|---|---|---|---|
| Adults (with permanent hair loss) | $2330.66 | 9 years | You can claim all or part of your $2330.66 entitlement at any time over the 9-year entitlement period. |
| Adults (with temporary hair loss) | $408.88 | 1 year | You can claim all or part of your $408.88 entitlement at any time over the 1-year entitlement period. |
| Children (with temporary or permanent hair loss) | $1226.66 | 3 years or until age 18, whichever comes first. | You can claim all or part of your $1226.66 entitlement at any time over the entitlement period. |
| Category | Entitlement (Inc GST) | Period | Additional Information |
|---|---|---|---|
| Adults (with permanent hair loss) | $2330.66 | 9 years | You can claim all or part of your $2330.66 entitlement at any time over the 9-year entitlement period. |
| Adults (with temporary hair loss) | $408.88 | 1 year | You can claim all or part of your $408.88 entitlement at any time over the 1-year entitlement period. |
| Children (with temporary or permanent hair loss) | $1226.66 | 3 years or until age 18, whichever comes first. | You can claim all or part of your $1226.66 entitlement at any time over the entitlement period. |
| Category | Entitlement (Inc GST) | Period | Additional Information |
|---|---|---|---|
| Adults (with permanent hair loss) | $2330.66 | 9 years | You can claim all or part of your $2330.66 entitlement at any time over the 9-year entitlement period. |
| Adults (with temporary hair loss) | $408.88 | 1 year | You can claim all or part of your $408.88 entitlement at any time over the 1-year entitlement period. |
| Children (with temporary or permanent hair loss) | $1226.66 | 3 years or until age 18, whichever comes first. | You can claim all or part of your $1226.66 entitlement at any time over the entitlement period. |
| Category | Entitlement (Inc GST) | Period |
|---|---|---|
| Adults (with permanent hair loss) | $2330.66 | 9 years |
| You can claim all or part of your $2330.66 entitlement at any time over the 9-year entitlement period. | ||
| Adults (with temporary hair loss) | $408.88 | 1 year |
| You can claim all or part of your $408.88 entitlement at any time over the 1-year entitlement period. | ||
| Children (with temporary or permanent hair loss) | $1226.66 | 3 years or until age 18, whichever comes first. |
| You can claim all or part of your $1226.66 entitlement at any time over the entitlement period. | ||