For a long time, “realistic” wigs were treated like a finish line. If the style looked tidy and the hair sat in the right place, that was considered enough. But the bar has moved. What most people want now in wigs, New Zealand-wide, is not perfection. It is believability. Hair that looks like it belongs to us on an ordinary day, in ordinary light, from every angle, without constant checking and adjusting.
That is exactly why the “undone” look has become so popular, especially for people navigating hair loss or medical treatment. When hair loss changes how we feel in our own skin, the goal is often to feel like ourselves again, not to look like we are wearing a new hairstyle as a statement.
The undone, realistic look is soft, light, and effortless. It does not shout for attention. It quietly supports confidence, which is what most of us are actually after.
In this guide, we will walk through the construction details and styling choices that make a wig look natural in real life. We will focus on low density, invisible hairlines, and internal texture, because those are the three pillars that create realism without trying too hard.
The classic “wiggy” look usually comes down to a few predictable issues. The density is too high, so the hair sits up and out instead of down and around the head. The hairline looks like a boundary line rather than a gradual transition.
The cut is blunt and uniform, which makes the style feel stiff and helmet-like. Even when the colour is beautiful, the overall result can feel slightly off, and that tiny mismatch is what people pick up on.
Medical hair loss brings another layer to this. When we are dealing with sensitivity, changes in scalp comfort, or a big emotional shift, we do not want to fight with our hair every morning. We want something that feels comfortable and looks normal without effort.
The undone look is popular because it is forgiving. It does not rely on perfect symmetry or heavy styling. It is designed to mimic the way natural hair behaves, especially hair that has been lived in.
When we shop for wigs, New Zealand clients often ask the same question in different ways: “How do I make it look like my hair?” The good news is that realism is not luck. It is a set of features we can deliberately choose.
Wig density is one of the first things that separates a realistic wig from a “too much hair” wig. It is also one of the easiest mistakes to make, especially when buying online or choosing a style quickly during a stressful time.
High density can feel comforting at first because it looks full and lush in photos. But in person, excess density often creates bulk at the crown and sides, and that bulk is what makes people feel self-conscious.
A lower density wig tends to contour to the head more naturally. It sits flatter at the top, moves more freely, and looks more like real hair growth. This matters even more for hair-loss and medical clients, because we are often trying to replicate the look of our own hair, not a dramatic transformation.
Most people did not have extremely thick hair right before hair loss began, so choosing a wig that is noticeably thicker than our natural baseline can feel like wearing a costume, even if the wig itself is high quality.
Low density does not mean thin or sparse. It means balanced. It means the hair volume matches the head shape, and the style has enough lightness to move. If we want the undone look, low density is often the starting point because it creates softness instead of a heavy outline.



Take a look at our low density range of custom wigs at Custom Hair Company
When a wig is too dense, the crown can look puffy, the sides can flare outward, and the hair can sit in a triangular silhouette instead of a gentle fall. Another giveaway is when the ends look thick and blunt, like a solid line across the bottom.
Natural hair almost always has variation in the ends, even when it is freshly cut, because individual strands do not all land in the same place.
If we are shopping online, we can also look for movement in videos. A dense wig tends to move as a single mass, whereas a well-balanced density shows separation and softness. The more the hair can shift and settle naturally, the more believable it tends to look.
If density helps the overall silhouette, the hairline is what makes the wig believable up close. This is especially important for medical hair loss clients, because people often interact with us at close range. We talk to friends, we meet colleagues, we sit under bright lights in shops and clinics.
A realistic hairline gives us freedom. We can tuck hair behind an ear, move it away from the forehead, and change the part without feeling like we need to hide behind a fringe forever.
A lace front is designed to create a soft transition at the front hairline. Instead of a hard edge, the hair appears to emerge gradually, which mimics natural growth. When the lace is fine and well-matched, the result can be incredibly discreet.
A monofilament or silk top creates the illusion of scalp at the parting and crown area. That means when we change where the hair sits, the part still looks like scalp rather than a manufactured strip.
For the undone look, these features are not just “nice to have.” They are what allow casual styling. The minute we try to do an effortless off-face style without a believable hairline, the wig can look obvious. With the right construction, the same style looks like an ordinary day of hair.
Many hair loss and medical clients ask about hand-tied construction because they have heard it is more natural. Hand-tied wigs often feel softer against the scalp, and they tend to move in a way that mimics natural hair. Because each strand is tied into the cap, the hair can shift more independently rather than moving in uniform rows.
Wefted wigs, on the other hand, can offer structure and durability, and they can still look very realistic with the right lace and top features.
The best choice is not always “the most premium option.” It is the option that suits how we live, what our scalp needs, and how often we will wear the wig. If scalp sensitivity is high, or if we plan to wear the wig daily, comfort becomes a major factor in the decision.
One of the biggest reasons wigs can read as wigs is the cut, not the fibre. A blunt cut with heavy ends can look polished, but it can also look rigid and unnatural. Real hair has variation. It has tiny inconsistencies, subtle layering, and movement through the mid-lengths. When we are aiming for the undone look, we want that internal texture on purpose.
Internal texture does not mean messy. It means the style has air in it. It means the hair can fall differently depending on how we part it or how we move our head. It means the wig does not sit in a perfect, unchanging shape all day, because real hair does not behave that way either.
Two trending shapes are popular for a reason. The “bixie” cut, which sits between a bob and a pixie, gives a light crown and softer edges, making the style feel more like grown-in hair rather than a wig sitting on top.
Layered “boho bedhead” styling adds movement without relying on bulk, which is ideal for low density looks. Even if we prefer longer hair, the same principle applies. Long, one-length wigs can look heavy. Long wigs with internal layers and face framing tend to look more natural and more modern.
At Custom Hair Company we personalise each human hair wig including cuts and colours, book a free in-studio or online consultation to see what we can do for you.

When shopping for wigs, New Zealand clients often have one key challenge: there is a lot of terminology, and it is easy to get overwhelmed. A simple checklist helps us focus on what matters for realism, especially when hair loss is already taking up emotional space.
Here are the most important elements to look for:
If we can tick most of these boxes, we are usually in a strong position to achieve a realistic, undone finish. If we can tick all of them, we are likely to have a wig that feels like a true everyday solution rather than a special-occasion piece.
A realistic wig should do most of the work. Styling should be light and simple, not a daily project. The undone look, in particular, is about removing “perfect.” Small adjustments often create the biggest realism boost.
Parting is one of the easiest changes. A perfectly straight, perfectly centred part can look too intentional. Shifting the part slightly off-centre often softens the whole face and makes the style look more lived in. Even tiny changes in how the front pieces fall can help the hairline blend naturally.
Texture is the next piece. Instead of tight curls or super-sleek straightness, the undone look usually falls somewhere in the middle. Soft bends, loose waves, and light face framing create movement. If the wig is heat-friendly or human hair, gentle styling can add that lived-in finish. If it is synthetic, we can still achieve an undone look by choosing styles designed for movement and using light, wig-safe products where appropriate.
Tucking behind the ears is another moment that can reveal a wig, so we want to do it thoughtfully. A lace front helps significantly here. Keeping a few fine pieces forward at the temples, instead of sweeping everything straight back, often looks more natural and protects the illusion of hair growth.



For many medical hair loss clients, the decision between human hair and synthetic is not only about appearance. It is also about lifestyle, energy, and maintenance. Human hair can offer the most natural movement and the most flexibility in styling, which suits the undone trend beautifully. It can be reshaped, softened, and worn in different ways, which helps it feel like “our hair” rather than a fixed style.
Synthetic wigs can still look very realistic, and they are often easier day to day because the style holds. That can be a major advantage when we are fatigued or managing treatment schedules. If we want the undone look in synthetic, we typically do best choosing a style that already includes soft movement and internal layering, rather than trying to force texture into a very blunt design.
Heat-friendly synthetic fibres can be a useful middle ground, but we still need to treat them carefully. Lower temperatures and gentle handling usually help maintain longevity and realism. The best choice is the one that fits our daily life, not just what looks best on paper.
When hair loss is part of our story, realism matters, but comfort is what makes the wig wearable. A wig can be stunning, but if it rubs, slips, or feels hot, we will not reach for it consistently. That is why cap construction, fit, and scalp comfort deserve just as much attention as the hair itself.
We want a fit that feels secure without pressure. Adjustable straps can help, but the overall cap size and shape matter most. If the scalp is sensitive, softer materials and careful construction can make a huge difference. For some people, a wig grip or gentle attachment method adds security and reduces the feeling of needing to check the hairline throughout the day.
Confidence often comes from knowing the wig will stay in place through normal life. When we trust the fit, the undone look becomes easier, because we are not styling out of anxiety. We are simply wearing hair.
For most people, a lighter, balanced density reads as the most natural, especially at the crown. The goal is hair that sits close to the head and moves easily, rather than hair that creates height and bulk.
A fine lace front, a well-designed hairline shape, and good blending at the front are key. When the transition from forehead to hair is soft and gradual, the wig looks more like natural growth.
If the wig has a monofilament top or a lace top, we usually have more flexibility to shift the part and still maintain a realistic scalp look.
Not always, but layers often help. Internal texture creates movement and softness, which is central to the undone look.
The most natural wigs are rarely the most “done.” The undone, realistic look works because it mirrors the way real hair behaves. It is light. It moves. It is not perfectly symmetrical. For anyone navigating hair loss, that matters because it helps the wig blend into everyday life instead of becoming another thing to manage.
If we focus on three pillars, we set ourselves up for success: low density that matches a natural silhouette, an invisible hairline that allows off-face styling, and internal texture that creates movement. When those are in place, wig shopping becomes less overwhelming because we are choosing based on real-world realism, not marketing buzzwords.
Contact us now at Custom Hair Company, we are hair to help!
Phone: 07 929 1258 or book a free consultation in-studio or online from anywhere in New Zealand.
With our extensive experience and commitment to quality, Custom Hair Company has become a trusted name in wigs New Zealand trusts for providing high quality hair pieces for men, women, and children.
Our reputation is built on our caring service and the beauty of our New Zealand-designed human hair wigs, hair toppers and hairpieces. We've found that client confidence is a result of not only our quality products but also our guidance on proper wearing techniques.
At Custom Hair Company, we understand the significance of feeling comfortable and confident, whether you're new to wigs or seeking to enhance your experience.
We've learned from assisting numerous clients over the years that having two or more wigs can provide a sense of security. Our straightforward maintenance routines are designed to keep your wig looking its best for longer.
In this article, we're excited to share our top tips for wearing wigs with confidence, based on our extensive industry expertise. Our goal is to assist you in achieving your best look and feeling your absolute best!
Your perfect wig journey starts with knowing your measurements. Our data shows 95% of people fit the standard average size between and . All but one of these sizes work well, petite sizes and large sizes are ready for those who need them.
The right colour makes your wig look natural. Most people look great in shades up to three tones darker or lighter than their natural colour. Cool red or black tones work best with cool, pale skin. Gold, copper or chestnut shades pair beautifully with warm-toned skin.
Your wig's longevity depends on proper care. Keep it away from heat sources like ovens, BBQs and hair dryers to avoid damage. Synthetic wigs need washing just 1–2 times weekly, based on how often you wear them. Check out our range of wig care products to help keep your wig or hair piece in top condition.
The wig should sit close to your natural hairline for a secure fit. Use the adjustable straps to keep it in place. Style it with your fingers when possible or use wig-specific brushes.

Our wigs New Zealand collection features both synthetic and human hair options with unique benefits. Our New Zealand clients love that human hair wigs can be heat-styled, while synthetic wigs keep their style without effort.
A smart approach is to have multiple wigs. This extends their life and gives you backup options. Of course, this small investment pays off in confidence and convenience.
Physical comfort builds confidence in your wig. Our Custom Hair Company clients in New Zealand often tell us that wearing a wig feels overwhelming or strange at first. You should expect this adjustment period, especially if hair loss affects you or you're trying something new.
Your best approach is to wear your wig at home before going out. This helps you adjust to how it feels and lets you address any comfort issues privately. The more time you spend wearing your wig, the less you'll worry about it moving or looking unnatural.
Wig caps can substantially improve comfort, especially when you have sensitive skin. They create a protective barrier between your scalp and the wig material to prevent irritation during extended wear. Many clients prefer not to use wig caps, particularly in hot weather, since they're not essential.
Wig grips offer extra security for daily wear. These velvet or silicone bands create friction that keeps your wig firmly in place. The grips anchor your wig securely so you can move confidently without worrying about it moving.
Your comfort matters most. We tell our human hair wigs New Zealand customers that no one needs an explanation about wearing a wig. Life changes once you stop worrying about others' opinions and focus on what makes you feel beautiful - you'll stand taller, smile bigger, and live more confidently.

Professional assistance creates the perfect wig experience. Custom Hair Company recommends expert help in several important situations.
A stylist can resize caps and adjust straps properly. These changes will give a snug and secure fit that prevents slipping and irritation all day. Professional re-venting adds new hand-tied hairs into thinning areas. This technique gives your piece a fuller look and extends its life.
Human hair wigs need professional styling, just like your natural hair. Your wig might arrive beautifully made, but cutting and styling it while you wear it helps complement your facial features. This lets the hairstylist see precisely how the wig looks against your natural face shape. Also see our article on how to style for the 'undone' look for wigs.
Wig specialists in New Zealand offer free consultations. We talk about your needs, take precise head measurements, and let you try different options. Our team guides you toward styles that match your face shape - oval, round, heart, square, diamond, or oblong.
Synthetic wigs need their ends sealed with conditioning oil after cutting. Your face shape plays a significant role in picking the right style. Some facial features look better with specific hairstyles.



Your confidence with wigs starts with finding the right fit, style, and proper care routine. Our team at Custom Hair Company has spent the last 30 years helping Australian and New Zealand customers find wigs they trust.
We've learned that people feel most confident when their wig feels comfortable. The correct measurements, skin-tone matching colours, and regular care routines will boost your experience by a lot.
On top of that, it takes time to get used to wearing your wig. Many clients tell us they feel more natural and confident after they practise wearing it at home first. Without doubt, using wig caps and grips will give you extra security and comfort throughout the day.
Note that our New Zealand made human hair wig collection lets you switch up your style whenever you want. And our synthetic options are great for hassle-free, consistent looks.
Getting professional help with fitting, styling, and maintenance will give you a natural look that brings out your best features.
At Custom Hair Company, we believe everyone should feel beautiful and confident. Our expert team is here to help you find your perfect wig, whether you're dealing with hair loss or want a fresh look.
The right wig can revolutionise both your appearance and self-confidence. When you feel great about how you look, that confidence shines through to everyone around you.
Let us help you find a solution that feels natural, looks beautiful, and fits your lifestyle.
Whether you’re dealing with thinning hair, medical hair loss, or simply want more volume, you deserve expert guidance and a personalised approach.
Book your in-studio or online consultation and explore the right solution for you, with expert New Zealand wigs and hair piece specialists.
Phone: 07 929 1258
Email: customhairco@outlook.com
At Custom Hair Company, we know that the right hair colour can completely change how you look, and how you feel. Finding your perfect shade can boost your confidence and make you feel more authentic.
Whether you’re choosing your very first human hair wig or refreshing your current style, discovering your ideal shade is an exciting step toward feeling your best. From soft, natural tones to bold, fashion-forward hues, colour is where your personality truly shines through.
Don’t Be Afraid to Experiment
Colour is one of the easiest and most enjoyable ways to reinvent your look. If you’ve found a wig style that you love, why not explore it in a different shade? Most people can wear up to three shades lighter or darker than their natural hair colour, and even subtle changes can make a big difference.
You might also like to update your look with the seasons, it’s a simple way to keep things fresh. Go lighter in spring and summer with sun-kissed blondes or soft caramels, then transition into deeper, richer shades like espresso, chestnut, or mahogany during autumn and winter.
And if you’ve always been curious about trying something completely new, maybe that warm copper red or icy platinum blonde, now’s your chance. One of the best things about human hair wigs is the freedom to experiment without the commitment of chemical colouring or damage.

At Custom Hair Company, we're specialists in wigs New Zealand trusts. We don’t just sell human hair wigs, we personalise them. Every wig can be professionally coloured and toned on site by our experienced hair stylists to suit your unique complexion, preferences, and personality.
Rather than offering a “one-size-fits-all” selection, we tailor each colour so it looks natural, flattering, and unmistakably you.
Our base colour range provides the perfect starting point, featuring beautifully crafted tones that can be blended, brightened, or softened to achieve your ideal shade. Whether you’re looking for a subtle, natural tone or a complete transformation, our stylists use salon-quality colouring techniques to create a bespoke result.



We can create:
Each wig begins with premium 100% human hair, giving our stylists the flexibility to tone, gloss, or recolour it just like natural hair. This ensures your finished piece perfectly complements your skin tone, eye colour, and personal style.
If you’re unsure where to start, our friendly Colour Consultants and in-house stylists are always here to guide you through the options. We’ll help you compare tones, discuss your goals, and create a customised colour that feels completely natural and uniquely yours.

A well-chosen hair colour should enhance your natural features and complement your skin tone. Here are some general tips to help guide your decision:
You’ll shine in cool tones like ash blonde, platinum, or deep black. If you prefer warmth, balance it with soft beige or icy caramel highlights.
Cool, ash-based blondes or light browns help neutralise redness and create a smooth, balanced look.
Rich, warm shades like honey, copper, or chestnut enhance your natural glow beautifully.
Warm, deeper hues such as espresso, chocolate, auburn, or dark chestnut add radiance and depth. Subtle highlights can also bring extra movement and light.

The beauty of our human hair wigs from Custom Hair Company is that each one can be fully customised for you. Because our wigs are made from 100% real human hair, they can be coloured, toned, glossed, and styled just like your own.
That means you can adjust the shade, highlights, or overall tone until it’s a perfect match for your complexion and style.
If you find a base colour you like but want slight adjustments, our in-house hair stylists can tailor it to perfection. Whether you’d like a softer face-framing tone, more dimension through the ends, or a deeper, richer overall shade, we’ll fine-tune every detail right here in our Hamilton studio.
Choosing the right colour doesn’t need to feel overwhelming. Our team makes the process simple, supportive, and enjoyable:
Every wig begins with a premium base shade, which is the natural underlying colour of the hair before any custom work is added. Base shades typically sit within natural families such as blonde, light brown, medium brown, dark brown, black, or grey.
For example, a light brown base may be customised with caramel highlights for warmth, softened with beige tones, or cooled down with ash toning. Starting with the right base shade allows us to build a colour that looks realistic, dimensional, and beautifully balanced.

Undertones are the subtle warmth or coolness within a colour, and they play a huge role in how flattering a shade looks on you.
Your eye colour and even your wardrobe can help guide this too, for example, if you love wearing warm earthy tones, a warmer hair shade often feels more harmonious overall.
Our expert Colour Consultants and in-house stylists will guide you through the process using real hair samples. We’ll talk through your current or desired colour, lifestyle, and confidence goals, then create a personalised colour plan that feels natural and wearable, never harsh or artificial.
Because all colouring and styling is done on site at Custom Hair Company, we can make real-time adjustments. Whether that’s softening the tone, adding depth, or fine-tuning warmth or brightness, we’ll continue refining your colour until you feel completely comfortable and confident.



At Custom Hair Company, we want you to feel confident, comfortable, and beautiful in your new look. The right colour doesn’t just complement your features, it lifts your mood, enhances your confidence, and lets your personality shine.
So whether you’re staying close to your natural shade or stepping boldly into something new, we’ll help you find, or create, your perfect colour match from our stunning collection of human hair wigs at Custom Hair Company. Each colour is crafted to look authentic, feel luxurious, and express the real you.
Read our article about wig density too.
Book a free consultation now. Online or in studio.
She had just earned the promotion she’d worked toward for decades. A new office, a new title, a view she’d imagined a hundred times. But as she sat beneath the glare of the overhead lights, something shifted.
The light caught her scalp in a way that made her heart drop. Every person who stepped through her door seemed to look first at her head, then her eyes.
“She was just so devastated,” recalls Gretchen Traicos, founder of Custom Hair Company in Hamilton. “She came to me in quite a state. She wasn’t comfortable at work. She couldn’t be there. She was thinking she was going to have to give up her job and her career and her livelihood.”
The woman wasn’t vain. She was simply being seen differently in a world where confidence and presence are inseparable from appearance. Hair loss had become a barrier between who she was and how others perceived her.
Gretchen fitted her with a lightweight, custom-made topper, hand-cut and coloured to blend seamlessly with her natural hair. “We started with just a small amount of hair, so it wasn’t a massive change,” Gretchen says. “But it took away all that transparency. She’s been able to keep her job and keep performing. It made a massive difference to her and her whole livelihood.”
For Gretchen, it’s not about transformation so much as restoration. Giving people back what the mirror took away. Custom Hair Company exists in that quiet, profound space between craft and compassion, where a few strands of human hair can help someone recognise themselves again.
Gretchen was raised in a salon. “After school I was there every day, so it all came naturally,” she says. Hair was never just a skill; it was a form of connection. However, her real transformation came after moving to Australia, where life reshaped her.
“I had my children over there. I built a house over there. I built my own little business there. I started a new career there,” she says. “So, it definitely shaped me a lot, and I’ve just come back with so many more skills and tools in my belt.
And I’m really happy to bring it back to New Zealand and have all these services available for people that are in need.”
Her introduction to wigs felt almost fated. “It was this wonderful wig studio full of just hair, like a candy shop for a hairdresser,” she recalls. “I was like, oh my gosh, this is amazing. So, I just jumped at the opportunity.”
She began learning from her mentor, Sharryn Sinclair of the Australian Wig Company, who she fondly calls her “wig godmother.” “She has been hairdressing for decades. She’s done films, TV, commercials,” Gretchen says. “She shared a lot of knowledge with me, gave me also a lot of responsibility and just really let me bloom under her wing.”
The experience sharpened both her artistry and her intuition. “You can’t go out and get a qualification in wigs and toppers. Unless someone takes you under their wing, you just don’t get that experience.” She remembers thinking it was a whole other level, something that felt almost like destiny.
“I knew that one day I would have my own studio,” she says. “I didn’t know if it would be a year or 10 years, but I knew it would happen.”

When Gretchen eventually returned to Waikato with her family, that quiet conviction became reality. “It never felt like it was a choice to come back here. It felt like I just had to,” she says.
“With the skills that I have and the knowledge I have and the products I have, it wasn’t fair that I stayed over there with the Australians. It needed to be available to New Zealand.”
She opened Custom Hair Company, specialising in human hair wigs, hair toppers, and hair pieces for women, men, and children. The Hamilton studio was designed to feel calm, private, and personal. “I had a vision of a very welcoming, home-like environment,” she says. “We have the private rooms where our clients come in and they can bring their family and friends and we can go through things one on one with them there.”
The studio reflects her belief in care over commerce. “You need to sit, listen, and hear what they’re saying before we even pull any hair down to look at.” Outside, the garden softens the street noise. Inside, sunlight drifts across shelves of natural hair in muted blondes, browns, and silvers. “It’s trustworthy, safe, and fun,” she says. “That’s the environment I want to create.”
The phrase that defines her brand came to her in a dream. “I actually get quite a lot of my intuitional messages in my dreams,” she says. “One day, I woke up and just knew: ‘We do hair for people who need help.’”
That phrase became both her motto and her mission. To Gretchen, it captures the essence of her work: a constant reminder that what she offers is far more than a product. It is, at its core, an act of care.

Her Human Hair Range is designed specifically for New Zealand and Australian women. “They are low density, which means that basically our products are going to sit to your natural head shape,” she explains. “They can all be styled with volume if you choose to, but they all fall a lot more naturally. They move more natural and they’re easier for the clients to wear. Less wig like.”
She takes pride in small details. “We use European hair,” she says. “We select the higher grade. In our wigs, the blondes that you see are natural blondes. They’re not bleached or anything like that.”
But her process is as much about empathy as it is precision. “Every client’s situation is different,” she says. “So, you have to sit, listen, and understand before you even touch a piece of hair.”
Over time, Gretchen has seen too many quiet transformations to count, and every single one stays with her.
One man she worked with had worn a hat every day for 25 years. He wouldn’t even go to the service station without it. When Gretchen fitted his hair system, he was able to walk out of the studio for the first time without that hat. For him, it meant stepping back into the world as himself again.
Then there was the young girl who couldn’t bring herself to go to school after losing her hair through treatment. When she received her new hair, she looked at herself in the mirror and smiled for the first time in months. Later, she turned up to school with her hair plaited, proud and confident. Gretchen says the change didn’t just help the girl; it helped the whole family to feel like life was moving forward again.
Another client, a grandmother, came in believing she couldn’t justify spending money on herself. Once Gretchen told her she might be eligible for the government subsidy, her eyes welled up with tears. She told Gretchen she had made her day. For the first time, she felt like she could walk out looking like herself again.
Each story reinforces the same truth: this isn’t vanity. It’s dignity.

Every client journey begins with a free consultation, either in the Hamilton studio or online via video call. “We are very used to doing the video consultations,” Gretchen says. “We move around. We show them in different lightings. We send photos afterwards, videos afterwards, just to streamline it all and make it as easy as possible for them.”
From there, the process is deeply personal. “We usually do some colour work on the pieces and then the client will come back in and check that they’re happy with the colour before we cut into it,” she explains. “Because that’s the permanent part. The cutting. So that’s always done last when we’re 100 per cent sure of our decision.”
She also makes sure each person leaves confident. “I say that they have to get their licence before they can leave,” she adds with a smile. “They need to show me that they know how to put the wig on correctly, that they know how to clip the topper on.”
Support doesn’t stop at the door. “When people have got their hair, often it’s a whole new experience for them,” she explains. “So, there’s a lot of questions they have afterwards and in a month’s time when they wash it and in six weeks’ time when they want to curl it. So, we provide all that service to them and are available for all their questions.”
As an approved Ministry of Health Wig and Hairpiece Subsidy provider, Gretchen also helps clients navigate funding. “If you’re diagnosed by a doctor with temporary hair loss, you’re eligible for $408,” she says. “If you’re diagnosed with permanent hair loss, you’re eligible for $2,300 roughly. The process usually takes about 20 days for the government to process it. So, it’s pretty easy.”
For Gretchen, building Custom Hair Company has been a community effort. “I’ve been very grateful for the other businesses in Hamilton that have supported me in many different ways to be here,” she says. Her partner, Ash, helps with the technical side and anything too complex. She smiles as she recalls how he moved from Australia on blind faith.
She’s honest about the challenges. “Contracts and admin are quite a bit out of my comfort zone,” she admits. “But there’s nothing yet that has slowed me down or stopped me.”
After more than 20 years in hairdressing, her purpose remains steady, grounded in one idea: helping people reconnect with who they are. “Sometimes they think they’re searching for a previous identity,” she says. “But really, they’re searching for that feeling of being themselves again.”
For many people experiencing hair loss, thinning hair, or changes due to ageing, menopause, or medical treatment, choosing the right hair solution can feel confusing. Should you choose a full wig? Or is a hair topper the better option?
At Custom Hair Company, we’re here to make that journey easier. As one of the most trusted names for wigs New Zealand wide, we combine the largest in-stock range in the country with a deeply personalised experience led by a qualified on-site hairdresser and colour specialist. You’ll never have to navigate this alone; you’ll have expert support every step of the way.
Below, we’ll walk you through who is best suited to a hair topper, how they differ from full wigs, and why expert fitting and customisation make all the difference.
A hair topper is a lightweight hairpiece designed to clip onto your natural hair, adding coverage and volume exactly where you need it, usually on the crown, part line, or top of the head. Unlike a full wig, toppers blend with your existing hair rather than covering it completely.
For many people in New Zealand exploring New Zealand based wig options, hair toppers offer a more natural, breathable, and flexible solution.
Hair toppers are ideal for anyone experiencing partial hair loss, thinning, or loss of volume rather than full hair loss. You may be a great candidate for a topper if you relate to any of the following:
This is the most common reason people choose a hair topper.
If your scalp is showing more than it used to, particularly after menopause, postpartum, due to stress, or genetics, a topper gives a seamless, natural-looking coverage without needing a full wig.
If your hairline and lower sections are still full, a topper can be an excellent choice as it blends beautifully with your existing hair while adding fullness on top. It preserves your natural look, making it a great option for people who don’t want a dramatic change.
Full wigs offer incredible transformation, but some people simply prefer something lighter.
Hair toppers sit securely without covering your entire head, making them cooler and more breathable, especially helpful during hotter New Zealand months.
Because toppers integrate directly with your own hair, they can look incredibly realistic when fitted well.
At Custom Hair Company, our expert fitter and qualified hairdresser can cut, shape, and colour your topper so it blends perfectly with your natural hair tone, texture, and length.
If you’re just beginning to notice thinning, a topper allows you to maintain your confidence early on.
Many clients choose toppers long before they ever consider wigs.
Toppers generally cost less than full wigs.
At Custom Hair Company, we hold the largest in-stock range in New Zealand, so there are options for every budget, including human hair toppers, premium fibres, and fully customisable pieces.
Many toppers require minimal upkeep and can be styled just like your natural hair, especially when customised by our qualified stylist.
We tailor every piece so it’s not just fitted, but cut and coloured to suit you.

Choosing between a topper or a full wig doesn’t have to be overwhelming, not when you have expert guidance.
Whether you visit our Hamilton studio or book an online consultation, you’ll receive private, compassionate support from experts who genuinely understand the emotional journey of hair loss. At Custom Hair Company, your consultation isn’t just about trying on wigs or toppers, it’s a fully personalised experience designed around you.
What makes us different is our complete end-to-end fitting service. During your appointment, our qualified on-site hairdressers will:
Because we carry the largest stock on hand in New Zealand, you won’t have to wait weeks for orders to arrive or choose from catalogues. You can try a wide range of high quality human hair wigs, hair toppers, and hair pieces in real time, and in many cases, walk out the same day wearing a beautiful, customised piece that feels right for you.
For clients seeking wig expertise with real support and immediate solutions, our studio offers a level of care and convenience that’s unmatched.
Our specialists isn’t just a consultants, they're trained, experienced hairdressers who can cut, customise, blend, and colour-match your topper or wig for a perfect, natural look.
This is where Custom Hair Company truly shines: we tailor every piece to the person, making your topper uniquely yours.

No long waiting times.
No guessing from catalogues.
We will fit you for the perfect size and suggest changes as you try on a wide range of:
More wig and hair piece options mean better matches, and more confident decisions.
Experiencing medical-related hair loss can feel incredibly overwhelming, whether it’s due to chemotherapy, alopecia, trichotillomania, hormonal changes, menopause hair loss, or other medical conditions. At Custom Hair Company, we really understand how personal and emotional this journey can be, and we’re here to make sure you never have to navigate it alone.
As a Ministry of Approved Wig Provider, we can support clients across New Zealand through the full subsidy process. This means:
Whether your hair loss is temporary or long-term, our goal is to ensure you receive the financial support available to you and walk away with a solution that feels natural, comfortable, and confidence-boosting.
With New Zealand’s most extensive in-stock range and a qualified, experienced hairdresser on site, available to customise your wig or topper, you’ll find an option that not only fits within your subsidy, but also looks and feels like you.

Everyone’s hair journey is different. Your confidence, comfort, and personal style come first, and we’re here to help you explore all your options.
If you’re considering hair toppers or full wigs New Zealand wide, Custom Hair Company gives you:
Let us help you find a solution that feels natural, looks beautiful, and fits your lifestyle.
Whether you’re dealing with thinning hair, medical hair loss, or simply want more volume, you deserve expert guidance and a personalised approach.
Book your in-studio or online consultation and explore the right solution for you, with New Zealand’s leading hair topper and wig specialists.
Phone: 07 929 1258
Email: customhairco@outlook.com
Menopause marks a significant life transition that can bring both expected and unexpected changes. Among the most noticeable for many women is hair thinning or shedding that seems to happen almost overnight.
For those who have always enjoyed a full head of hair, seeing more strands in the brush or noticing a wider part can feel unsettling. Yet menopause hair loss is both common and manageable once you understand what’s happening beneath the surface.
By learning what triggers these changes and how to respond to them, you can take confident steps toward maintaining healthy, natural-looking hair at every stage of life.
Hormones are the silent regulators of our hair’s growth cycle. Oestrogen and progesterone, which are abundant during the reproductive years, play a key role in maintaining hair thickness and fullness. These hormones extend the growth phase of the hair follicle, meaning more strands stay in place for longer.
As menopause approaches and these hormone levels decline, the growth phase shortens. Hair becomes finer, sheds more quickly, and new growth may not replace what’s lost at the same rate.
This process can begin subtly, but over time, the reduction in hair density becomes more noticeable, particularly around the crown and hairline. Understanding this hormonal connection is the first step toward effectively managing menopausal hair loss.
While oestrogen levels drop, testosterone remains relatively stable, creating an imbalance that can affect hair follicles. A byproduct of testosterone known as dihydrotestosterone (DHT) attaches to hair follicles and gradually causes them to shrink. This process, called follicular miniaturisation, leads to shorter, finer hair and, eventually, reduced coverage.
This type of hair thinning is sometimes referred to as “female pattern hair loss” and often presents as a general decrease in volume rather than bald patches. Recognising this pattern can help you explore appropriate treatments and solutions tailored to your menopausal hair changes.

Menopause hair loss rarely happens all at once, it’s often a gradual process. You may first spot subtle changes such as:
These early indicators are important because early intervention can help maintain volume and strength.
Not all thinning hair is the result of shedding from the root. Breakage caused by chemical processing, heat styling, or dehydration can create similar visual effects. The difference lies in what you find, if hairs have white bulbs at the end, they’ve fallen from the follicle; if not, they’ve broken along the strand.
This distinction helps determine whether your focus should be on scalp health and hormone balance, or on hair repair and hydration.

While hormonal shifts are the root cause of menopause hair loss, everyday habits can accelerate it. Frequent colouring, straightening, and heat exposure strip the hair’s natural moisture barrier, making already-delicate strands more vulnerable. Tight hairstyles, such as ponytails or braids, can also create tension at the roots, leading to traction-related thinning.
Switching to low-heat styling tools, using heat protective products such as our styling spray, and embracing gentler styles can help preserve your existing hair and reduce further damage.
Hair is one of the first parts of the body to reflect internal imbalances. Nutrient deficiencies, especially in iron, vitamin D, biotin, and zinc, can compound hormonal thinning. Likewise, chronic stress elevates cortisol levels, which can disrupt hair growth cycles and push more follicles into a resting or shedding phase.
Balanced nutrition, hydration, and stress-reducing activities such as yoga or meditation can support healthier growth patterns from within.
A healthy scalp creates the best environment for new growth. Using mild, sulphate-free shampoos and conditioners designed for thinning hair helps maintain moisture without stripping natural oils. Regular scalp massages stimulate blood flow to the follicles, encouraging stronger growth and reducing buildup that can clog follicles.
Incorporating products containing ingredients like niacinamide, panthenol, and caffeine can further improve scalp vitality and thickness over time.
Diet plays a powerful role in maintaining hair strength during menopause. Foods rich in omega-3 fatty acids, lean protein, and antioxidants help nourish follicles from the inside out. For those struggling to get enough nutrients through food alone, hair health supplements may support improved density and growth rates.
While results vary, consistent nutritional care provides a strong foundation for any other hair restoration strategies you pursue.
Some women find additional benefit from medical-grade treatments such as topical medication or prescribed hormone therapies under medical supervision. However, not all options suit every individual, and professional guidance is essential.
Cosmetic approaches, like low-level laser therapy or scalp micro-pigmentation, can also create the visual effect of fuller coverage. Ultimately, combining internal and external solutions often yields the best outcome.

For women seeking immediate results, modern wigs and hair toppers offer exceptional versatility and realism. Today’s designs are lightweight, breathable, and crafted from high-quality human hair or advanced synthetic fibres that mimic natural movement.
Hair toppers, in particular, are ideal for those experiencing partial thinning at the crown or part line. These hair pieces integrate seamlessly with your existing hair to restore volume where it’s needed most, without requiring a full wig.
When selecting a wig or hair topper, consider your lifestyle and desired level of maintenance. Human hair wigs and hair pieces offer unparalleled realism and styling flexibility, while synthetic options provide ready-to-wear convenience and consistent shape.
Length, colour, and density should all complement your facial features and personal style. A consultation with a hair loss specialist can help you find a hair piece or wig that feels completely natural and tailored to your look.
Hair plays a powerful role in self-expression and confidence. Experiencing menopause hair loss doesn’t mean giving up that part of yourself, it simply means exploring new ways to feel comfortable and authentic.
Whether you choose to nourish regrowth, incorporate hair pieces, or combine both approaches, the goal is the same: to feel like yourself again. Confidence often returns once you find a solution that looks natural, feels secure, and restores your sense of control.

Menopause hair loss is a deeply personal experience, but it’s also incredibly common, in fact 50% 0f our clients come to us with menopause hair loss. With the right knowledge and support, it’s entirely possible to maintain a natural-looking, healthy head of hair throughout this life stage.
Understanding the hormonal changes, nurturing your scalp and body, and exploring advanced hair solutions available in New Zealand can make all the difference. At Custom Hair Company, we’re passionate about helping New Zealand women rediscover their confidence through expertly crafted wigs, toppers, and tailored advice designed to suit individual needs.
Every woman’s journey through menopause is going to be unique, but no one has to face it alone. With the right information, care, and professional support, you can embrace this stage of life feeling confident, radiant, and beautifully yourself.
Contact our friendly team at Custom Hair Company for a Free in studio or online consultation now!
Ph: 07 929 1258
When someone is exploring hair pieces, the choice between a hair topper and a full wig isn’t just about coverage. It’s a decision about comfort, style, lifestyle, and how natural the result will feel.
At Custom Hair Company, with our extensive experience and expertise, we’ve helped many clients navigate this decision and refined what works best, whether for different stages of hair loss or for brides who want volume, elegance, and longevity in their wedding hair.
A hair topper is a partial piece designed to clip into your existing hair, specifically targeting areas like the crown, part line, or other thinning sections. Because it blends with your natural hair, it adds volume and coverage where it’s needed without completely replacing what you already have.
This makes it lighter, more breathable, and often more comfortable for all-day wear. At Custom Hair Company, we’ve seen many customers choose human hair toppers for their ability to be styled (coloured, curled, straightened) just like natural hair, which gives them real flexibility.
Human hair toppers also provide a more natural look and feel, making them a popular choice among our clients.
A full wig, on the other hand, covers the entire scalp, offering total transformation. It’s ideal when natural hair is very thin, absent, or when someone wants complete styling control over partings, colour, length, and density.
Wigs allow stylists to pre-style looks and provide more dramatic changes. However, they also tend to be heavier, warmer, and require more maintenance to ensure a natural-looking hairline and a proper fit.

At Custom Hair Company, we believe a well-chosen hair topper should feel as undetectable as possible. One of the first steps is measuring the thinning or coverage area carefully. The base needs to be large enough to clip onto healthy hair beyond that zone, so the attachment isn’t under constant tension.
The base material matters greatly: lace bases are more breathable and light, mono bases are durable and hold more hair, and skin bases give a very natural scalp illusion but may be less comfortable if you’re active.
Colour and density matching are crucial. If the topper is much denser than your natural hair, it will look overly bulky; if it’s too thin, it won’t provide enough coverage. Daylight is the best way to assess your natural tone and undertones for a seamless blend.
Attachments need to be secure but gentle on the natural hair. Clips or combs should be used carefully, teasing under the clips and securing them with pressure rather than pulling helps avoid damage. See our article on wig terminology to learn more.
For a natural look, especially around the front hairline, placing the topper just behind the natural hairline and blending the fringe or front portions of natural hair can create a smoother transition.
Finally, care is essential: washing a human hair topper every six to eight wears (or about monthly if used daily) with gentle, sulphate-free products, storing it on a stand, and minimising heat exposure will extend its life significantly.

If your natural hair has enough strength, coverage, and health, a topper is often the better choice for comfort, breathability, and natural blending. It gives lift and density without masking your hairline, and it’s less intrusive for daily wear. Toppers, with their natural look and feel, use less material, making them more affordable and lighter to maintain.
A full wig is more appropriate when you need full coverage, want to completely change your hairline, or desire a different parting, style, or density that your natural hair can’t support.
Wigs are more secure in these cases and allow for more dramatic transformations, but they require more care, fitting, and proper base construction to look natural and feel comfortable.

Brides today are increasingly looking to hair pieces as essential tools to achieve romantic, voluminous, picture-perfect bridal styles. Even when natural hair is healthy, many brides want extra body, texture, and longevity that can withstand a full day (from ceremony through reception) and varying conditions, wind, humidity, dancing, and photo lights.
Using toppers or extensions allows stylists to build volume in specific zones, around the crown, part, or even beneath veils, without compromising a natural hairline or making the look feel heavy.
Toppers are especially useful when a bride has fine or flat hair that doesn’t easily hold curl or lift. They can add density exactly where stylist needs it while keeping natural hair at the edges for realism.
Some brides prefer full wigs to pre-style complex updos or full hair transformations, especially when their hair isn’t long or dense enough for dramatic looks. A wig allows complete control over shape, texture, and colour, and when fitted correctly, can be very comfortable and lifelike under bridal accessories like veils, tiaras, and pins.
What we’re seeing more and more in New Zealand is stylists combining natural hair, toppers, and sometimes wigs to tailor a hairstyle that works from natural sunlight to indoor receptions. The goal is always an elegant, soft, textured finish that holds up all day, not something stiff or overdone.

Firstly, plan a trial early. This gives you time to adjust the base style, density, colour match, and integration with hair accessories. If your natural hair can support clips and has enough length around the edges, a topper can provide that extra lift and blend very naturally.
If your hair is thin overall, a wig might offer more security and consistency, especially under heavy veils or in humid NZ conditions.
Comfort matters too. Because weddings often mean long days, you want something breathable and light, if possible. But bridal equipment like tiaras and pins can shift anything, so secure attachment and natural edges are critical.
For fullness and volume, ensure the density is natural, not overly thick or heavy. And choose human hair where possible for styling flexibility and realistic movement. At Custom Hair Company, we prioritise your comfort in every decision.
At Custom Hair Company, we guide clients through every step of the process of choosing the right hairpiece. This includes measuring your thinning or coverage zones, choosing base materials, assessing density and colour matches, to blending with your natural hair or accessories.
We understand New Zealand conditions, hair loss and bridal demands, and we tailor each piece (whether topper or wig) to look natural, stay secure, and feel comfortable all day.
Need some help, talk to us now, we offer both in studio and online consultations. Book your free consultation now.
Phone 07 929 1258
For many people, hair loss doesn’t affect the entire scalp; it often appears in smaller, localised areas that can be frustrating to manage. That’s where hair patches come in. At Custom Hair Company, we specialise in creating custom skin and hair patch solutions that restore confidence and style without the need for full-coverage systems or surgery.
A hair patch is a small, custom-made section of hair attached to a lightweight, skin-like base that blends seamlessly with your natural hair. Unlike traditional wigs, a hair patch is specifically designed for areas of hair loss, such as the crown, temples, or hairline, offering a precise and discreet way to add volume and coverage exactly where needed.
Our hair patches are crafted using 100% human hair, matched to your colour, texture, and density. Once fitted, they integrate so naturally that they’re virtually undetectable, even on close inspection.
Hair loss can occur for many different reasons, and understanding the cause helps determine the best solution. At Custom Hair Company, we work with clients experiencing a range of conditions, from temporary shedding to long-term thinning including alopecia.
Here are some of the most common causes of hair loss we see:
An autoimmune condition where the immune system mistakenly attacks the hair follicles, resulting in small, round bald patches. These can appear anywhere on the scalp and sometimes regrow on their own, though recurrence is common.
Caused by repeated tension on the hair from tight hairstyles such as braids, ponytails, or extensions. Over time, this stress can damage the follicles, leading to localised thinning or bald spots.
Accidents, burns, or surgical scars can permanently damage the hair follicles in the affected area, making regrowth impossible. A hair patch provides a safe and natural way to conceal these areas without the need for surgery.
Male and female pattern baldness (androgenetic alopecia) are among the most common causes of gradual thinning. Genetics and hormones play a key role, leading to receding hairlines or thinning crowns over time.
Emotional stress or compulsive hair pulling (trichotillomania) can result in patchy loss. In these cases, a hair patch provides discreet coverage while you address the underlying triggers.
A type of scarring alopecia that causes gradual recession of the front hairline and eyebrows, often affecting women after menopause. Customised skin patches can be tailored to restore the hairline’s natural shape and density.
Whatever the cause, our team provides compassionate, personalised solutions to help you regain confidence and comfort in your appearance.

When hair loss is limited to certain areas, there’s no need for a full wig or hair system. A custom hair patch focuses only on the affected area, blending perfectly with your existing hair for a lightweight, natural look.
This targeted approach keeps your solution breathable and comfortable, especially during warmer months, allowing you to enjoy your natural hair where possible. It’s ideal for men or women who want something less restrictive than traditional wigs but still want seamless, natural-looking coverage.
Each hair patch is individually crafted using your exact measurements and hair profile, including colour, curl pattern, and thickness. The ultra-thin skin base mimics the look and feel of your own scalp, making it virtually invisible to the eye and to the touch.
Once fitted, you can run your fingers through your hair, part it anywhere, or style it freely; no one will notice a transition between your hair and the patch.
A key advantage of our non-surgical hair patch systems is styling freedom. You can blow-dry, straighten, curl, or tie your hair up without restriction. Whether you’re attending a formal event, working outdoors, or heading to the gym, your hair moves and behaves naturally.
There’s no need to worry about the wind or weather; our patches are securely bonded yet designed for flexibility, so they move with you throughout the day. Low-Maintenance and Long-Lasting Hair patches from Custom Hair Company are designed with ease and longevity in mind.
Once fitted, you can sleep, shower, and exercise as usual without removing it. Most clients only need to return every three weeks for a scalp cleanse and reattachment, which we’ll teach you to maintain confidently at home.
With proper care and the right products, such as the professional shampoos and conditioners provided during your fitting, your patch can last several months before requiring a replacement.
Unlike transplant procedures, a hair patch requires no recovery time, no surgery, and no risk of scarring. It’s a completely pain-free solution that offers immediate, natural-looking results. Many of our clients find this especially reassuring after medical treatments or scarring, as it provides instant transformation without added stress or downtime.
Hair loss can have a significant emotional impact. A hair patch not only restores your physical appearance but also renews your sense of self. Clients often tell us they feel lighter, more outgoing, and more comfortable in social situations after their first fitting. Knowing your hair looks natural from every angle can be a powerful confidence boost.
Every patch is created from scratch to fit your head shape, hair type, and personal preferences. Even if you’re not based in Hamilton, we can conduct your consultation online, create a detailed template, and ship your finished piece directly to your door.
Whether you’re in Auckland, Wellington, or the South Island, accessing high-quality, natural-looking wigs and hair patches in New Zealand has never been easier.

As one of the most trusted names in wigs in New Zealand, Custom Hair Company has over 20 years of experience creating high-quality, natural-looking hair systems for men, women, and children. From wigs and toppers to skin patches and full custom designs, we pride ourselves on delivering compassionate, discreet service and exceptional craftsmanship.
Every client begins with a free consultation, available in our private Hamilton studio or online, where we assess your needs and guide you through the best solution for your unique hair loss concerns.
A hair patch isn’t just about restoring hair; it’s about restoring freedom, confidence, and control over your appearance. If you’re ready to explore a discreet, non-surgical solution that looks and feels completely natural, book your free consultation with Custom Hair Company today.
We’re 'hair to help' you rediscover the confidence that comes with great hair, crafted just for you. Get in touch now!
Ph: 07 929 1258
Wigs New Zealand shoppers are exploring today offer fantastic options for creating unique styles with minimal maintenance or disguising hair thinning and loss. As specialists at Custom Hair Company, we understand that navigating the world of wigs can initially seem overwhelming with so many technical terms and options available.
From human hair wigs to versatile hair pieces and practical hair toppers, the terminology can certainly be confusing. When shopping for wigs, you'll encounter terms like "wig cap," "hand-tied," "Remy hair," and "synthetic fibres" that are all crucial elements affecting how your wig will look, feel, and perform.
In this comprehensive guide, we'll explain the essential wig terminology you need to know when purchasing wigs in New Zealand. Whether you're a first-time buyer or looking to expand your collection, understanding these terms will help you make informed decisions about which options best suit your specific needs and preferences.

The foundation of any quality wig is its cap construction. At Custom Hair Company, understanding the different wig cap types helps our New Zealand customers make more informed choices about their hair solutions.
A wig cap is essentially the foundation to which hair is attached, playing a crucial role in comfort, fit, and overall appearance. This base determines how natural your wig feels when worn. Most caps feature some combination of materials like lace, monofilament, silk, polyurethane, or wefted construction.
Each material serves a specific purpose in creating a comfortable, natural-looking wig that stays securely in place.
Lace front wigs feature a sheer lace panel along the front hairline where individual strands are hand-tied, creating an incredibly natural-looking hairline. This allows you to style hair away from your face with confidence.
Lace top wigs refer to the monofilament lace top where all the hairs have been hand tied allowing for multi directional partings.
Monofilament parting means the wig can only be parted in the one strip where the lace is.
Hand-tied caps feature individual hairs meticulously tied to a soft, breathable mesh base across the entire wig cap. This labour-intensive process creates superior movement and a natural flow, making these wigs extraordinarily comfortable but also more expensive.
Wefted caps, alternatively, have rows of machine-sewn hair attached to strips of material in the sides and back section of the wig cap. Although less expensive, they're remarkably durable, provide good airflow, while maintaining structure.

Most quality wigs include adjustable features for a secure fit. Adjustable straps (typically hook closures or velcro) at the nape allow you to tighten or loosen the cap by about an inch either way. Ear tabs are the small pieces that sit just above your ears, often lined with velvet and containing bendable metal stays.
These tabs help position the wig properly, contouring it to your face while ensuring the hair covers the area in front of your ears for a seamless blend.
Understanding these construction elements helps you choose between the various human hair wigs, synthetic options, and specialised hair pieces available in the New Zealand market.
Choosing the right fibre type forms a critical decision when shopping for wigs in New Zealand. At Custom Hair Company, we regularly guide customers through understanding the various options available to them.

Human hair wigs provide an exceptionally natural appearance and movement. These premium options can be styled, coloured, and treated much like your own hair. With proper care, human hair wigs last typically a year with regular wear.
Furthermore, these wigs offer versatility for styling with heat tools. In New Zealand, the Ministry of Health offers subsidies for certain hair loss causes, making quality options more accessible for those with medical hair loss.
Synthetic wigs represent the most budget-friendly option. Made from advanced chemical polymers, these wigs come pre-styled and maintain their shape even after washing. The convenience factor means being able to simply wash, air dry, and wear without styling needs.
Nevertheless, standard synthetic wigs cannot withstand heat styling and typically last 6-9 months with regular wear. For maintenance, synthetic wigs require washing every 30 wears.
Heat-resistant synthetic options offer an excellent middle ground. These specially developed fibres can withstand temperatures up to 135°C, allowing for limited styling adjustmentswith curling irons, straighteners and hairdryers.
Heat-friendly models remain "ready to wear" like standard synthetics yet offer the added benefit of thermal restyling. Their lifespan falls shorter than regular synthetics, which is approximately 6 months with daily wear.

Remy hair represents the highest quality human hair available in New Zealand. The distinction lies in cuticle alignment; all strands run in the same direction from root to tip, minimising tangling and maintaining natural shine.
Virgin hair, meanwhile, refers to completely unprocessed hair that has never been chemically treated. Virgin hair ensures consistency in texture and colour throughout. Above all, premium options like these provide the most natural look, exceptional styling versatility, and the longest lifespan among all wig types.
Finding the perfect style, length and colour for your wig makes all the difference in how natural it looks and feels. At Custom Hair Company, we help our New Zealand clients navigate these crucial elements.
When it comes to wig length, standard wig lengths include
Short styles typically fall just below the jawline, medium lengths reach the collarbone, long styles extend to the chest or waist, and extra-long wigs flow to the hips. Remember that curly or wavy textures will appear shorter than straight styles at the same length measurement.
Face shape significantly influences which style suits you best. Round faces benefit from longer styles with volume, whereas square faces look best with soft layers and wispy fringes.
Many wigs one basic length allowing for the wig to be personalised to your specific requirements. First-time wig wearers often find success choosing lengths and textures similar to their natural hair.

Balayage colours- featuring darker roots blending into lighter ends, create a dimensional, grown-out look, while highlight options incorporate lighter strands throughout for natural-looking finish. Both techniques add depth and realism to your wig.
Wig density refers to how much hair is on the wig cap, expressed as a percentage. Lower density (130%) mimics fine or thin hair, medium density (150%) resembles average thickness, while higher density (180%) creates fuller, more voluminous styles mostly seen in synthetic styles. Denier measures the fineness of the lace, lower denier means thinner, more invisible lace, but requires gentler handling.
Beyond full wigs, at Custom Hair Company, we offer various partial solutions for those needing targeted coverage in the New Zealand market.

Hair toppers (sometimes called wiglets or hair enhancers) attach to existing hair, primarily covering thinning at the crown or part. These versatile hair pieces come in different shapes and sizes, designed to blend seamlessly with your natural hair using clip attachments. Ideal for those experiencing minimal to moderate hair loss, hair toppers provide a lightweight alternative when full coverage isn't necessary.
Butterfly clips securely attach hairpieces to natural hair featuring silicone backing protect your hair from damage while providing a secure hold. Additionally, stretch lace offers flexibility and ensures hairpieces contour naturally to your head shape
Toupees, now called hair systems offer men partial coverage for specific balding areas. Unlike full wigs, these hairpieces provide customised solutions for particular thinning spots.
Men's hair systems can be attached in a range of ways from clipping in and out each day to securing with skin safe adhesive to sleep and shower in for weeks at a time. Attachment method is decided upon each client lifestyle and wearability requirements

Your wig size should be correctly fitted from the start. If you have a cap that is a little too big or too small or if you have unique shaped head, here are some tips to improve the fit of your wig
Several methods keep wigs firmly in place:
Navigating the world of wigs certainly becomes easier with proper knowledge of terminology and options. Throughout this guide, we at Custom Hair Company have aimed to demystify the essential wig concepts for our New Zealand customers.
Above all, understanding cap constructions provides the foundation for comfort and natural appearance, while knowing the differences between human hair and synthetic fibres helps determine longevity and styling versatility.
Similarly, selecting a wig or hair topper, the right style, length, and colour significantly impacts how well your wig suits your unique features and lifestyle needs. Additionally, partial solutions, such as hair toppers and wiglets, offer targeted coverage for those who do not require full wigs.
At Custom Hair Company, we believe informed decisions lead to better outcomes and higher satisfaction. Therefore, whether you're shopping for your first wig or expanding your collection, this knowledge empowers you to ask the right questions and identify quality pieces that meet your specific requirements.
Most importantly, remember that wigs offer more than just coverage, they provide confidence, versatility, and style options to suit every occasion. Our team remains committed to helping Kiwis find perfect hair solutions, regardless of whether you're seeking a dramatic change, addressing hair loss whether from alopecia, cancer or any other causes, or simply wanting a low-maintenance style alternative.
With this guide as your reference, you can now shop for wigs in New Zealand with confidence and clarity. Want personalised advice before you buy? Take advantage of Custom Hair Company’s free video consultations. Schedule yours now and let our specialists help you.
Phone
07 929 1258